there are people everywhere on 'people management' courses. bosses are taught how to handle staff so that everybody feels good and the productivity is high. that's an ideal way to handle people in a professional environment. what about personal? sometimes one might think the best way to handle people is to tell them what they want to hear.. we could even probably trick them into believing whatever we want. but where would that get us?

i think its better to deliver the truth gently, rather than coating half truths in verbal sugar. be genuine. that's the best way to handle people.